Contact information

Contact Information

Last updated: 1 August 2026

Auvora Living

Auvora Living is operated by TENGYE FURNITURE CO., LIMITED.

Business Address：

12 Harcourt Road
Unit 2508A, 25/F, Bank of America Tower
Central, Hong Kong Island 000000
Hong Kong

Customer Support

Email: support@auvoraliving.com.au

Phone: +86 139 2323 3263

Please include your order number when contacting us about an existing order.

Australian Fulfilment

Australian orders may be fulfilled from Australian third-party warehousing where stock is available. Our fulfilment facilities are not our registered business address. Please do not send returns to a warehouse without prior authorisation. The correct return address and instructions will be provided by our customer support team after your return request is approved.

Support Topics

For delivery questions, returns, warranty claims, damaged items, missing parts or product questions, email us with your order number, photos where relevant, and a short description of the issue.

Business Hours

Customer support messages are usually reviewed during business days. Response times may be longer during weekends, public holidays or peak delivery periods.